Privacy Policy

famaPro is farm management software for Nigerian farmers, available as a mobile app, a web portal at app.famapro.ng and this website. It is operated by Technica Solutions (“famaPro”, “we”, “us”), which is the data controller for the personal data described here.

Questions about this policy or your data go to hello@famapro.ng, or use our contact form and choose “Privacy or my data”.

Your account

• Your name, email address and, if you give it, your phone number.
• Your password, stored only as a one-way hash. We can't read it.
• If you sign in with Google: your Google account ID, name and email address.
• The farming interests and experience level you choose when you set up your profile.

Your farm records

• Farms, production cycles, and what you log against them: feed, mortality, weights, harvests, sales, expenses, inventory and reminders.
• Photos you upload, such as receipts and farm logos.
• Team information: the email addresses you invite, the roles you assign, and a log of who changed what.

When you contact us or answer our survey

• Survey answers, the email or phone number you leave, and your IP address and browser type (to stop spam).
• Contact-form messages and feature requests, along with the details you include in them.

Technical data

• A push-notification token for your device, if you allow notifications in the app.
• Basic server logs (IP address, time and the page or request) that we keep briefly for security and fixing faults.

We don't use advertising trackers or third-party analytics on the website, the portal or the app, and we don't collect your location.

• To run famaPro for you: keep your records, work out results such as profit, feed conversion and survival rate, produce reports, and sync between your devices. This is necessary to perform our agreement with you.
• To sign you in and keep your account safe, including emailing sign-in codes and spotting abuse.
• To send you what you asked for: reminders, stock alerts, team invitations and replies to your messages.
• To improve famaPro, using survey answers, feature requests and how features are used. This is our legitimate interest, and we keep it to what's needed.
• To tell you about famaPro updates, only if you asked to hear from us. You can opt out any time.
• To meet legal obligations and respond to lawful requests.

We do not sell your personal data or your farm records, and we don't use them for advertising.

When you scan a receipt, the photo is sent to our AI provider, Anthropic, to read the amount, vendor and date. The result fills in the expense form for you to check before saving. Under its commercial terms, Anthropic processes these images to give us the result and doesn't use them to train its models. Don't scan a receipt if you'd rather it wasn't processed this way; you can always type the expense in yourself.

Your team. If you own a farm and invite staff, they see the farm records their role allows. If you join someone else's farm, its owner can see what you log there and your name and email.

Service providers who run parts of famaPro for us, under contracts that limit them to doing so:

• Render (application hosting) and Neon (database)
• Cloudinary (storage for photos you upload)
• Netlify (hosting for this website and the web portal)
• Zoho ZeptoMail (sending emails such as sign-in codes and invitations)
• Google (Sign in with Google, only if you use it)
• Anthropic (reading receipts you scan)
• Expo (delivering push notifications to the app)

When the law requires it, or to protect the rights, safety or property of our users, the public or famaPro.

If the business changes hands, for example through a merger or sale, your data may move to the new owner, who must keep honouring this policy. We'll tell you before that happens.

Several of the providers above store or process data on servers outside Nigeria, including in the United States and the European Union. Where we transfer personal data abroad, we rely on the safeguards the Nigeria Data Protection Act 2023 allows, such as contractual commitments that give your data an adequate level of protection.

• Account and farm records: for as long as your account is open.
• After you ask us to delete your account: we delete or anonymise it within 30 days, apart from copies in backups, which roll off within 90 days. We keep anything the law requires for longer.
• Sign-in codes: until used, or a day after they expire.
• Survey answers and messages: for up to two years, then we delete them.

Data travels over encrypted connections (HTTPS). Passwords are hashed, sign-in codes are stored only as hashes and expire quickly, and access to production systems is limited to the people who need it. No system is perfectly secure. If a breach puts your data at risk, we'll notify you and the Nigeria Data Protection Commission as the law requires.

Under the Nigeria Data Protection Act 2023 you can ask us to:

• give you a copy of your personal data, including in a portable format;
• correct data that's wrong or incomplete;
• delete your data or close your account;
• restrict or object to how we use it, and withdraw any consent you gave.

You can correct most of your details yourself in the app or portal, and export your records as PDF or CSV. For anything else, email hello@famapro.ng. We'll reply within 30 days and may ask you to confirm it's really you.

If you're unhappy with how we've handled your data, you can complain to the Nigeria Data Protection Commission.

The web portal uses essential cookies to keep you signed in. The website and portal save small settings in your browser, such as your light or dark mode choice and which notifications you've seen. The app keeps a copy of your records on your phone so it works offline. We don't use advertising or tracking cookies, so there's nothing to opt out of.

famaPro is for people aged 18 and over. We don't knowingly collect data from children. If you think a child has given us their data, contact us and we'll delete it.

If we change this policy, we'll update the date at the top. If the change is significant, we'll also tell you by email or in the app before it takes effect.